News not only from ITSM world

Latest Articles

Top 5 ITSM Alternatives to ALVAO in 2026

Whether you’re comparing tools or considering a switch, it helps to see what the market offers and where the differences really matter. In this article, we take a closer look at five popular ITSM solutions and show how ALVAO stands in comparison.

Pavlína Krajčíková

31.5.2026

1 minute of reading

ALVAO + Microsoft 365: Complete Integration Hub for ITSM & ITAM

Microsoft 365 gives you the foundation, but IT processes often remain disconnected. Tickets, devices, assets, and workflows run side by side, leading to more manual work and less confidence in your data. This guide shows how ALVAO connects everything into one consistent flow, so your IT stays...

Pavlína Krajčíková

28.5.2026

3 minutes of reading

Get ALVAO on Microsoft AppSource and unlock the full potential of Azure Benefits

You’ve been able to find ALVAO on Microsoft AppSource for a while. In fact, many organizations use it as their go-to for finding and purchasing new apps and solutions. What many don’t know is that eligible purchases can also draw down your Microsoft Azure Consumption Commitment (MACC).

Martin Holub

18.8.2025

2 minutes of reading

From Spreadsheets to ITAM: What, When and Why You Gain

In the early stages of managing IT assets, spreadsheets seem like a natural choice. They're widely available, familiar, flexible, and easy to start with. Almost every IT team has, at some point, relied on Excel or Google Sheets to track laptops, monitors, software licenses, and serial numbers. But...

Jana Mancikova

7.8.2025

6 minutes of reading

How ALVAO Can Enhance The IT Service Management Industry

One of the most reliable websites for software and academic reviews, Research.com, has evaluated ALVAO's characteristics and capacity to offer customers an unparalleled IT service management solution.

Adam Sima

6.8.2025

5 minutes of reading

Why you need Hardware Asset Management in your 2025 IT strategy

Hardware Asset Management (HAM) has taken a back seat in recent years. Many organizations have prioritized Software Asset Management (SAM), driven by rapid cloud adoption and pressure from software audits. But an IT Asset Management (ITAM) strategy that ignores hardware is shortsighted. If you...

Adam Sima

17.7.2025

5 minutes of reading

What’s new in 25.2?

The second release of this year is here, bringing new features designed to make your ALVAO experience even more exciting and user-friendly. From a modernized Self Service portal and improved ALVAO for Teams to integrations with Zabbix and Lansweeper. There’s something for everyone.

Ludmila Vojtovicova

10.7.2025

5 minutes of reading

What Is a Software License Audit and How to Prepare for One?

A software audit can strike without warning and catch unprepared organizations off guard. Its primary goal is to identify license compliance gaps and maximize vendor revenue through back payments. The good news? With the right tools and internal processes, you can significantly reduce risks. In...

Adam Sima

23.5.2025

4 minutes of reading

Accesa and ALVAO's Strategic Partnership to Strengthen IT Process and Asset Management Across Europe

Accesa and ALVAO have announced their strategic partnership at SITS in London to strengthen IT process and asset management across Europe.

Jana Silarova

22.5.2025

2 minutes of reading

ALVAO at SITS 2025: ITSM with a Clear Focus - Practical, Integrated, Secure

For the fourth year in a row, ALVAO had the opportunity to exhibit at the Service Desk & IT Support Show (SITS) in London – and once again, it did not disappoint. As the UK’s leading event for ITSM professionals, SITS gave us a perfect stage to showcase our latest advancements, connect with...

Jana Silarova

20.5.2025

2 minutes of reading

Turning IT Data Into Decisions: Reporting with ALVAO and Power BI Integration

As IT environments grow more complex, the volume of data produced by day-to-day operations can quickly become overwhelming. From helpdesk tickets to hardware refresh cycles, there’s no shortage of numbers. But making sense of that data and turning it into something that actually informs decisions...

Daniel Ponizil

7.5.2025

5 minutes of reading