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Why start using Advanced Workflows?

Faster ticket resolution

Speed up problem resolution and reduce processing time with a clearly defined workflow and roles.

Increase productivity

Automate manual processes, eliminate human error, and reduce agent workload to scale your operational capabilities.

Easy customization

Using the no-code workflow editor, you can easily customize each process to meet your specific needs.  

How does it work? 

Automated child ticket creating

Managing complex workflows end-to-end

Managing complex tasks and projects such as onboarding, product development, or security audits can be challenging and time-consuming. These tasks typically involve many steps and multiple stakeholders involved. ALVAO can help you automate much of this work. Forward the ticket to the appropriate team members, create follow-up tasks, or split the ticket into child tickets, each with a different solver. 

This is all done automatically based on the current status of the ticket and other conditions you set. Tasks that involve multiple departments working together will be resolved faster and always in a standard way.

no-code workflow builder

Build workflow faster with no-code builder

Creating a new process in ALVAO does not require hours of coding. Choose from a series of predefined blocks, customize them to your needs, and drag and drop the blocks in sequence. You can also create completely new blocks with the parameters you need. 

Take automation one step further with Power Automate integration

The Power Automate connector now brings more automation capabilities to your service desk, enabling you to perform a wide range of automated operations across you Microsoft tech stack and beyond. Imrpove your service desk's efficiency and customer experience to perfection. 


Customers who already use ALVAO to automate procesess

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Get started automating your workflow today


Free consultation

Set up an appointment and let us introduce you to ALVAO products and show you ways to improve the running of internal departments, speed up processes, facilitate and better organize everyday activities.

Get rid of unnecessary manual work.