We care about your privacy!

We use cookies on this website to improve your browsing experience and make your interactions more meaningful. This includes analyzing website traffic, individual usage to tailor content to your preference and measure the effectiveness of ads and ad campaigns. You can learn more about how we use cookies and manage your preferences in our privacy statement and cookies policy.

Accept Manage cookies Required only

News not only from ITSM world

Latest Articles

Is Your IT Asset Management Ready for AI?

Artificial intelligence (AI) is revolutionizing industries and changing how we work every day, and IT Asset Management or ITAM is no exception. Let’s explore the potential benefits, risks, and challenges of implementing AI in ITAM to help your organization make the most of this technology.

Adam Sima

8.7.2024

3 minutes of reading

How to Manage Software Licenses

How do most successful businesses manage their licences, and what’s the trick to make the process as convenient and stress-free as possible? Let's dive in how to effectively manage software licenses.

Adam Sima

17.6.2024

3 minutes of reading

Interview: Change Management can’t be done halfway

Rudolf Slaba is an ITIL Expert and Process Specialist at O2 Czech Republic. In addition, he owns a pack of working dogs for hunting wild boar and trains ITIL courses throughout the country. We talked about the change management process and its deployment in companies.

Jan Skrabanek

2.6.2022

7 minutes of reading

The specifics of IT management in hospitals and healthcare facilities

Healing people is a complex discipline where information technology is increasingly playing an important role. Most workplaces today are equipped with smart devices, connected to a network. The X-ray machine sends its images directly to the system for evaluation. Pharmacy systems regulate the...

Jan Skrabanek

31.5.2022

6 minutes of reading

Interview: Systems failure can paralyze the hospital, yet health care has to keep going

David Zažímal manages IT at Jihlava hospital. We talked about what a critical outage looks like in a hospital, what specific problems one has to face, and why the computer labels have to be more durable than in other sectors.

Jan Skrabanek

17.5.2022

7 minutes of reading

ALVAO ITSM Solution is now available for purchase on Microsoft AppSource!

At Alvao we pride ourselves to be the most Microsoft-centric ITSM product out there. Our solution is integrated with Microsoft Outlook and Teams which enables employees to raise tickets easily and directly from both of them. You can now request a free trial or directly purchase Alvao via Microsoft...

Jana Silarova

7.4.2022

0 minutes of reading

Microsoft Awards 2021: ALVAO wins in the Community Response Award category

The winner of the MS Awards 2021 in the Community Response Award category is ALVAO. Its solution Asset Management and digitization of internal services on Microsoft Azure for rescue forces helped the Operational Centre of the Slovak Emergency Medical Service (hereinafter referred to as EMS SK).

Jana Silarova

7.3.2022

4 minutes of reading

Interview: ITAM needs to be proactive and look towards the future

David Foxen has years of experience in IT Asset Management and track record of saving companies millions of pounds through implementing and maturing successful ITAM functions. He is a founder of SAM Beast consultancy agency. He shares his passion for ITAM via live LinkedIn and Youtube stream. We...

Jan Skrabanek

24.2.2022

7 minutes of reading

ITIL 4 Series: The latest of the best in IT Management Practices

ITIL is a set of best practices for IT management – a wealth of practical experience summarized into a comprehensive framework. It was created in the 1980s in the UK at the instigation of the government, responding to the growing role of technology in business. Since then, ITIL has established...

Jan Skrabanek

13.10.2021

2 minutes of reading

ITIL® 4: Implementation

Whatever you think of ITIL, sooner or later anyone involved in IT management will come across it. Some have their reservations about it, others are avid fans. But the very fact that we understand each other when we talk about incidents or problems is largely due to ITIL. So, when to start thinking...

Jan Skrabanek

10.10.2021

4 minutes of reading

Interview: ‘We still have the enthusiasm of a garage start-up,’ says Petr Němeček from Linet

Linet, the world’s leading manufacturer of hospital beds, has seen meteoric growth over the past year. The IT department is also a significant contributor to the growth of the company, as its manager Petr Němeček told us. We talked about project management and end-user satisfaction.

Jan Skrabanek

7.10.2021

8 minutes of reading