Automating manual work such as reassigning tickets at a certain stage or assigning objectives significantly increases your workflow. Also, you can automate a lot of periodically recurring work such as escalating incidents, creating events, sending ticket rating emails, etc.
Do you need a button to trigger specific actions related to your workflow? Create task-specific commands using our templates and customize the user interface to your needs.
The intuitive user interface provides an easy way to add or remove apps, track their status, or code new features.
Choose apps from an ever-expanding library of customizations created by our large customer base.
Since all custom apps use supported code from our library they don’t fail when you upgrade to the latest version of ALVAO.
The information should travel smoothly in the modern workplace. Integrate ALVAO with the rest of your ecosystem using Service Desk Custom Apps and Service Desk Enterprise API.