News not only from ITSM world

Latest Articles

ITSM and ITAM aren't the same job, but they need to work as one

ITSM keeps IT running. ITAM keeps track of what you actually own. In 2026, with AI depending on both, splitting them across tools is where things start to go wrong.

Jana Mancikova

1.9.2026

6 minutes of reading

9 Things to Know Before Automating Hardware Inventory

Spreadsheets have a way of multiplying. One tracker becomes five, then ten, and suddenly your IT team spends more time cross-referencing Excel files than actually managing assets. If you're considering the switch to automated IT asset management, you're already ahead of the curve.

Pavlína Krajčíková

1.9.2026

5 minutes of reading

How IT Asset Management Fixes Joiner and Leaver Chaos

Most IT teams don't lose assets on purpose. They lose them because joiners and leavers run through too many disconnected tools — and nobody's watching the gaps. This article shows what a connected, automated process looks like, with real examples. This focuses on onboarding and offboarding and IT...

Jana Mancikova

18.6.2026

10 minutes of reading

Best Free IT Asset Management Software (2026): Free Plans Compared

This guide focuses specifically on free ITAM plans: what they actually offer, where they help, and where they fall short. We compare tools like ALVAO Free Plan, and others, and explain when a free plan is enough.

Pavlína Krajčíková

14.6.2026

5 minutes of reading

The Joys and Challenges of an IT Manager: A Story About Budget Planning in the IT Department

Jozef Hlavac, IT Manager at Wittenstein, uses ALVAO Asset Management to plan IT budgets and technology purchases efficiently. Thanks to this tool, he has achieved full transparency and improved the overall effectiveness of his IT team. Here’s his story about how he manages IT budgeting in practice.

Pavlína Krajčíková

8.6.2026

3 minutes of reading

Top 5 ITSM Alternatives to ALVAO in 2026

Whether you’re comparing tools or considering a switch, it helps to see what the market offers and where the differences really matter. In this article, we take a closer look at five popular ITSM solutions and show how ALVAO stands in comparison.

Pavlína Krajčíková

31.5.2026

1 minute of reading

ALVAO + Microsoft 365: Complete Integration Hub for ITSM & ITAM

Microsoft 365 gives you the foundation, but IT processes often remain disconnected. Tickets, devices, assets, and workflows run side by side, leading to more manual work and less confidence in your data. This guide shows how ALVAO connects everything into one consistent flow, so your IT stays...

Pavlína Krajčíková

28.5.2026

3 minutes of reading

What’s new in 26.2?

Here’s what changed in ALVAO 26.2 and how it helps your team keep daily IT work under control.

Jana Mancikova

11.5.2026

5 minutes of reading

ALVAO Inspiration Day 2026: Clarity in Everyday IT Operations

On April 16, 2026, we came together once again at Microsoft’s Prague headquarters. Nearly 200 IT professionals—customers, partners, and peers—met to share what truly works in everyday IT operations.

Pavlína Krajčíková

10.5.2026

3 minutes of reading

Surprising fact at DTX Manchester 2026: While the world talks about AI, IT teams are still quietly struggling with Excel

The atmosphere at DTX Manchester 2026 was electric, but if you listened closely to the conversations between sessions, a very different story emerged. Read more in the article.

Jana Mancikova

6.5.2026

4 minutes of reading

Enterprise Service Management: When the Company Starts Speaking the Same Language

Most IT teams today operate under clear rules. They have ticketing, monitor deadlines (SLAs), and track assets. However, as soon as a process touches another department such as HR, maintenance, or procurement, efficiency drops. The world of endless email threads, phone calls, and "what's the status...

Jana Mancikova

26.4.2026

3 minutes of reading