We care about your privacy!

We use cookies to improve your experience on our websites and for advertising. Privacy Statement.

Why is it important that our ITSM tool has the following certifications?

It can be difficult for companies to choose an ITSM solution that meets their needs. To achieve choosing the best ITSM tool, you need to align technology, people, and business processes. Among the ways to narrow the list of valid options, the following certification can serve as a benchmark for whether the tool is suitable for your needs.

Alvao won Microsoft Awards 2021

We won Microsoft Awards 2021 in the category of Community Response Award

Alvao has bagged Microsoft Awards 2021 in the category of Community Response Award. The Slovak Emergency Medical Rescue Service Operational Centre [ZZS SR OC] is digitizing its rescue services support, with ALVAO help.

ALVAO ITSM solution is available on Microsoft AppSource

Case study

ALVAO is on G-Cloud

ALVAO is on G-Cloud

The British government approved and officially classified ALVAO Asset Management and Service Desk as secure solutions after meeting all of their requirements.

What is G-Cloud?

In 2013, the UK government introduced a ‘Cloud First’ policy for all technology decisions in public sector. As part of the Cloud First policy, the government launched the Digital Marketplace which is an online catalogue for public sector organisations to find technology solutions. G-Cloud is part of the Digital Marketplace where public sector organisations can search for cloud software and services.

ALVAO is among the TOP5 ITIL® tools worldwide

ALVAO is among the TOP5 ITIL® tools worldwide

AXELOS is a British company specializing in the development, improvement and promotion of a range of practices and methodologies used around the world. This includes methodologies like ITIL® and PRINCE® used by IT professionals, dealing primarily with IT Service Management (ITSM) and Project Management. 

ALVAO has placed on the TOP ITIL® tools list at the Gold level. 

ALVAO is certified for
7 ITIL 4® practices

ALVAO has successfully passed the PinkVerify certification (published by Pink Elephant). Our tools meet 100% of the PinkVerify ITIL 4 general, core, and integration suitability requirements:

  • IT Asset Management
  • Change Enablement
  • Incident Management
  • Problem Management
  • Service Request Management
  • Service Configuration Management
  • Service Catalog Management
ISO certificate

ALVAO holds the ISO 27001 security certificate

ISO/IEC 27001 is an internationally applicable standard defining Information Security Management system requirements, especially information trust management for employees, processes, IT systems and company strategy. These standards are set by the International Organisation for Standardization, known by its acronym ISO.