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Why is it important that our ITSM tool has the following certifications?

It can be difficult for companies to choose an ITSM solution that meets their needs. To achieve choosing the best ITSM tool, you need to align technology, people, and business processes. Among the ways to narrow the list of valid options, the following certification can serve as a benchmark for whether the tool is suitable for your needs.

Alvao won Microsoft Awards 2021

We won Microsoft Awards 2021 in the category of Community Response Award

Alvao has bagged Microsoft Awards 2021 in the category of Community Response Award. The Slovak Emergency Medical Rescue Service Operational Centre [ZZS SR OC] is digitizing its rescue services support, with ALVAO help.

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Case study

ALVAO is Microsoft Gold-Certified

ALVAO is Microsoft Gold-Certified

ALVAO has been awarded as Microsoft Gold Partner for several years that representing the highest standards of Microsoft’s widely-recognized partnership program. 

For the year 2022, we achieved to demonstrate competencies not only for DevOps but also for Application Development and Application Integration.

ALVAO ITSM solution is available on Microsoft AppSource

ALVAO is among the TOP5 ITIL® tools worldwide

ALVAO is among the TOP5 ITIL® tools worldwide

AXELOS is a British company specializing in the development, improvement and promotion of a range of practices and methodologies used around the world. This includes methodologies like ITIL® and PRINCE® used by IT professionals, dealing primarily with IT Service Management (ITSM) and Project Management. 

ALVAO has placed on the TOP ITIL® tools list at the Gold level. 

ALVAO is certified for
7 ITIL 4® practices

ALVAO has successfully passed the PinkVerify certification (published by Pink Elephant). Our tools meet 100% of the PinkVerify ITIL 4 general, core, and integration suitability requirements:

  • IT Asset Management
  • Change Enablement
  • Incident Management
  • Problem Management
  • Service Request Management
  • Service Configuration Management
  • Service Catalog Management
ISO certificate

ALVAO holds the ISO 27001 security certificate

ISO/IEC 27001 is an internationally applicable standard defining Information Security Management system requirements, especially information trust management for employees, processes, IT systems and company strategy. These standards are set by the International Organisation for Standardisation, known by its acronym ISO.