ALVAO holds the ISO 27001 security certificate

ISO/IEC 27001 is an internationally applicable standard defining Information Security Management system requirements, especially information trust management for employees, processes, IT systems and company strategy. These standards are set by the International Organisation for Standardisation, known by its acronym ISO.

ALVAO is certified for 7 ITIL® processes

ALVAO has successfully passed the PinkVerify 2011 certification process (published by Pink Elephant) in confirmation that our tools are compatible with ITIL processes: 

  • Asset Management
  • Change Management
  • Incident Management
  • Problem Management
  • Reques Fulfillment
  • Service Asset & Configuration Management
  • Servive Catalog Management

“How good is your IT?” - ALVAO takes the lead in gaining IT Quality Index certification

IT QUALITY INDEX (Q4IT) is an IT Quality Assessment method for measuring quality in different types of organizations. It complies with all aspects of best practices listed by numerous IT management frameworks and standards. It provides a consistent and repeatable tool for measuring IT quality and making comparisons over time and between organizations. 

More about Q4IT

ALVAO is among the TOP5 ITIL® tools worldwide

AXELOS is a British company specializing in the development, improvement and promotion of a range of practices and methodologies used around the world. This includes methodologies like ITIL® and PRINCE® used by IT professionals, dealing primarily with IT Service Management (ITSM) and Project Management. 

ALVAO has placed on the TOP ITIL® tools list at the Gold level.