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On-demand CMDB WEBINAR | Optimizing IT Infrastructure: Enhancing Tracking, Efficiency, and Security. WATCH NOW!

ISO/IEC 27001 is an internationally applicable standard defining Information Security Management system requirements, especially information trust management for employees, processes, IT systems and company strategy. These standards are set by the International Organisation for Standardization, known by its acronym ISO.

Safety has always remained a top priority for ALVAO. The attainment of SOC 2, along with our previously acquired ISO 27001 certification, serves as further affirmation of our well-established and meticulously controlled processes in this domain.

More information

The British government approved and officially classified ALVAO Asset Management and Service Desk as secure solutions after meeting all of their requirements.

What is G-Cloud?

In 2013, the UK government introduced a ‘Cloud First’ policy for all technology decisions in public sector. As part of the Cloud First policy, the government launched the Digital Marketplace which is an online catalogue for public sector organisations to find technology solutions.

AXELOS is a British company specializing in the development, improvement and promotion of a range of practices and methodologies used around the world. This includes methodologies like ITIL® and PRINCE® used by IT professionals, dealing primarily with IT Service Management (ITSM) and Project Management. 

ALVAO has placed on the TOP ITIL® tools list at the Gold level.

ALVAO has successfully passed the PinkVerify ITSM certification (published by Pink Elephant). Our tools meet 100% of the PinkVerify general, core, and integration suitability requirements:

  • IT Asset Management
  • Change Enablement
  • Incident Management
  • Problem Management
  • Service Request Management
  • Service Configuration Management
  • Service Catalog Management

Why is it important that our ITSM tool has those certifications?

ALVAO's certifications serve as independent verification of a solution's security and reliability. By earning these certifications, we demonstrate our commitment to robust cybersecurity, ensuring your data remains secure and compliant.

ALVAO ITSM tool is available on Microsoft AppSource

ALVAO Service Desk and Asset Management are Microsoft Preferred Solutions, recognized for their expertise in meeting customer needs. Download them on MS AppSource or Azure Marketplace.


MS AppSource

We won Microsoft Awards 2021
in the category of Community Response Award

Alvao has bagged Microsoft Awards 2021 in the category of Community Response Award. The Slovak Emergency Medical Rescue Service Operational Centre [ZZS SR OC] is digitizing its rescue services support, with ALVAO help.

Read case study  Get it on Microsoft AppSource


MS Awards 2021

Wondering how to take your IT management to the next level? Let's see how ALVAO can help!

Jan Skrabanek

Business Development Manager

See for yourself how our ITSM software can meet your business’s unique challenges, needs, and product interests. Choose one of the options below to start your first ALVAO experience.

Book a free demo and find out how we can help you with your challenges and needs.