News not only from ITSM world

Latest Articles

The IT challenges of 2026: Why ITSM and ITAM are converging, and what good practice looks like

As 2026 gets underway, IT leaders are discovering that the pressure is not coming from one big change, but from several medium-sized ones arriving at the same time. Learn more about this in the article.

Steve Salisbury

27.1.2026

5 minutes of reading

Life after Cherwell: How mid-market IT teams can survive (and win) before the 2026 deadline

If you are running your IT on Cherwell, you now have a hard date on the calendar: Cherwell Service Management is going end-of-life in 2026. This milestone presents a valuable opportunity for IT teams to refresh their service management approach and unlock new capabilities for the future.

Steve Salisbury

5.12.2025

9 minutes of reading

What Is a Software License Audit and How to Prepare for One?

A software audit can strike without warning and catch unprepared organizations off guard. Its primary goal is to identify license compliance gaps and maximize vendor revenue through back payments. The good news? With the right tools and internal processes, you can significantly reduce risks. In...

Adam Sima

23.5.2025

4 minutes of reading

Accesa and ALVAO's Strategic Partnership to Strengthen IT Process and Asset Management Across Europe

Accesa and ALVAO have announced their strategic partnership at SITS in London to strengthen IT process and asset management across Europe.

Jana Silarova

22.5.2025

2 minutes of reading

ALVAO at SITS 2025: ITSM with a Clear Focus - Practical, Integrated, Secure

For the fourth year in a row, ALVAO had the opportunity to exhibit at the Service Desk & IT Support Show (SITS) in London – and once again, it did not disappoint. As the UK’s leading event for ITSM professionals, SITS gave us a perfect stage to showcase our latest advancements, connect with...

Jana Silarova

20.5.2025

2 minutes of reading

Turning IT Data Into Decisions: Reporting with ALVAO and Power BI Integration

As IT environments grow more complex, the volume of data produced by day-to-day operations can quickly become overwhelming. From helpdesk tickets to hardware refresh cycles, there’s no shortage of numbers. But making sense of that data and turning it into something that actually informs decisions...

Daniel Ponizil

7.5.2025

5 minutes of reading

The IT Asset Management Struggles of SMBs: Why Good ITAM Still Feels Out of Reach (and What to Do About It)

An employee leaves your company, and you’re not sure if they returned their laptop. Or their monitor. Or their headset. You think it’s somewhere in storage… but you’re not sure. You check the spreadsheet and (surprise!), the last entry is from six months ago.

Jan Skrabanek

7.5.2025

7 minutes of reading

Automating processes with Power Automate Integration in ALVAO

Reliable automation saves time and reduces manual work. With ALVAO’s certified Microsoft Power Automate connector, you can easily set up process automation. The integration of Power Automate into ALVAO creates automated workflows that reduce human errors and improve security. Let’s explore...

Ludmila Vojtovicova

29.4.2025

3 minutes of reading

Boost IT Asset Management with Microsoft Intune and Jamf Integration

Keeping track of all your company's computers, laptops, and phones can be a real headache. With the right system, however, you can ensure everything is accounted for and functioning optimally. Luckily, it's easier to build than you might think.

Daniel Ponizil

21.4.2025

7 minutes of reading

ALVAO Inspiration Day 2025 conference: A day full of sharing, updates, and inspiration

On April 10, 2025, we gathered at Microsoft’s Prague headquarters for another edition of the ALVAO Inspiration Day (AID) conference.

Jana Silarova

21.4.2025

2 minutes of reading

Why is AI Important for IT Asset Management in SMBs

Artificial intelligence is no longer exclusive to large, enterprise organizations - it is increasingly accessible (and impactful!) for small and medium-sized businesses (SMBs). Let’s discover the role that AI plays in IT asset management and its unique benefits for SMBs, and how its adoption gives...

Filip Jandora

17.4.2025

7 minutes of reading