News not only from ITSM world

Latest Articles

Best Free IT Asset Management Software (2026): Free Plans Compared

This guide focuses specifically on free ITAM plans: what they actually offer, where they help, and where they fall short. We compare tools like ALVAO Free Plan, and others, and explain when a free plan is enough.

Pavlína Krajčíková

14.6.2026

5 minutes of reading

The Joys and Challenges of an IT Manager: A Story About Budget Planning in the IT Department

Jozef Hlavac, IT Manager at Wittenstein, uses ALVAO Asset Management to plan IT budgets and technology purchases efficiently. Thanks to this tool, he has achieved full transparency and improved the overall effectiveness of his IT team. Here’s his story about how he manages IT budgeting in practice.

Pavlína Krajčíková

8.6.2026

3 minutes of reading

The Watermelon Effect in IT: Why SLAs Fail & How XLAs Fix It (2026)

Your IT services might look great on paper since SLAs are met, response times are fast and uptime is high. But are your users actually happy? The watermelon effect happens when SLAs are met but users still complain. How to solve it? Find out in the below article and get a free checklist to easily...

Jana Mancikova

1.2.2026

7 minutes of reading

The IT challenges of 2026: Why ITSM and ITAM are converging, and what good practice looks like

As 2026 gets underway, IT leaders are discovering that the pressure is not coming from one big change, but from several medium-sized ones arriving at the same time. Learn more about this in the article.

Steve Salisbury

27.1.2026

5 minutes of reading

Life after Cherwell: How mid-market IT teams can survive (and win) before the 2026 deadline

If you are running your IT on Cherwell, you now have a hard date on the calendar: Cherwell Service Management is going end-of-life in 2026. This milestone presents a valuable opportunity for IT teams to refresh their service management approach and unlock new capabilities for the future.

Steve Salisbury

5.12.2025

9 minutes of reading

What we learned about the US ITSM market at Service Management World Orlando 2025

When you decide to expand into a new market, there’s always a mix of excitement and curiosity. For us at ALVAO, that moment came when we packed our bags and headed to Orlando for Service Management World (SMW). We came with one goal: to better understand the American ITSM market and see how our...

Daniel Ponizil

28.11.2025

2 minutes of reading

Cyber Essentials Plus: Meet the requirements with ITSM

If you're bidding for a UK government contract that involves handling sensitive data or providing specific products or services, you've probably come across Cyber Essential and Cyber Essential Plus – this certification includes an additional technical audit. These government security frameworks are...

Adam Sima

26.11.2025

3 minutes of reading

When work never ends: A wake-up call for IT professionals

At our recent conference workshop, Marcela Hollmann, Ph.D., and Prof. Martin Vaculík, Ph.D. from Duality, experts in work and organisational psychology, shared a sobering truth: when regeneration is missing long-term, it leads to serious health consequences. We're not talking about feeling tired....

Jana Mancikova

25.11.2025

5 minutes of reading

Is your organization ready for Windows 11?

Moving to Windows 11 will bring much innovation, but also a lot of worry and work – especially for IT teams tasked with planning the upgrade. Many organizations are concerned that the new operating system may need upgraded hardware. Our analysis in dozens of companies showed that approximately 27%...

Adam Sima

25.10.2025

4 minutes of reading

The Role of ITAM and ITSM in Cybersecurity: Building a Strong Foundation for Compliance and Audit Readiness

When it comes to protecting your business from cyberattacks, most people think about firewalls and antivirus software. Behind every strong security system, there’s a less obvious yet crucial layer of protection. That is, to have a clear view of your IT assets and a solid process for managing IT...

Pavlína Krajčíková

19.10.2025

5 minutes of reading

What’s new in 25.3?

The latest release of ALVAO brings updates that make IT management simpler, faster, and more secure. From improvements in Teams and Outlook to smarter asset stocking, better Knowledge Base insights, and enhanced cybersecurity features. This version is designed to save you time and give you clearer...

Jana Mancikova

24.9.2025

6 minutes of reading