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Power Automate integration for Service Desk: Automate your way to efficiency

The certified Power Automate connector brings this capability to your service desk, enabling you to perform a wide range of automated operations that can significantly improve your service desk's efficiency and effectiveness.

Smooth integration

Integrate your ALVAO Service Desk with other essential systems to automate processes, trigger actions, and exchange data.

Customizable workflow

Power Automate allows you to design custom workflows that fit your specific needs. Whether it's incident management, request fulfillment, or change management, you can tailor your automation processes accordingly.

Reduce human error

Automating repetitive and tedious tasks helps reduce the risk of human error. Power Automate ensures consistency and accuracy.

Pre-built templates

Save time with ALVAO’s collection of ready-to-use flow templates. Designed for common IT scenarios, these templates make it easy to automate routine tasks quickly and effectively.

Mobile device data from Intune within ALVAO Asset Management

Improved Efficiency

One of the key benefits of using Power Automate is the dramatic increase in efficiency. For instance, you can automatically create user accounts in Azure Active Directory based on approval for new employee onboarding, reducing the time and effort spent on manual account creation.

Faster Response Times

With Power Automate, you can set up triggers and actions that respond to events in real-time. This means you can quickly address critical issues, send notifications, or initiate workflows without any delays.

Microsoft Entra ID Automation with Power Automate Connector 

Thanks to the Power Automate connector, Microsoft Entra ID integration automates User Management. When onboarding a new employee, adding their details to ALVAO triggers Power Automate, which then connects to MS Entra ID and assigns the new team member to predefined groups.

Curious how we can help you streamline your ALVAO Service Desk with Power Automate?

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Easy integration with certified ALVAO connector

Take full advantage of the combination of Power Automate and ALVAO with a certified connector and a variety of pre-built templates designed for everyday scenarios. Available for download from the Microsoft website

 

IT Service Management begins by connecting the right tools

We develop our products as an integrated solution because they work best together – as ITSM.

A single point of contact for all company tasks and requests

Streamline request management with our ISO 27001-certified Service Desk. Put an end to unnecessary emails or phone calls. Requests from the whole company are automatically sorted and go to the right solvers with clearly defined priority (SLA). Move beyond simple troubleshooting and maximize your department’s potential.

How Service Desk works

Clear asset records immediately available to all who need them

Say goodbye to cumbersome Excel spreadsheets and cluttered asset records. Get a centralized overview of all software and hardware, from purchase to retirement. With Asset Management, you know exactly what assets you have, who is responsible for each, and where they are located.

How Asset Management works

Want to know more about ITSM?

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Blog for IT Managers

Are you interested in Service Desk, Asset Management or opinions of experts in this field? Read our blog.

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Webinars & Events

To hear about the experiences our customers have had with our products.

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Experience a peaceful night's sleep with our Power Automate integration

ALVAO

Free consultation

Allow us to demonstrate the seamless functionality of Power Automate with ALVAO Service Desk solution:

  • Get rid of manual repetitive tasks and reduce human error.
  • Trigger actions and exchange data tailored to your specific needs.
  • Customize workflow and automation processes.