Get powerful tools to manage the department. With ALVAO, you’ll implement key IT management processes, fine-tune workflows, communicate with requesters, and get a perfect overview of the company’s assets.
Organize the entire department and deliver in-house services in high quality, transparently and effortlessly.
A perfect overview of assets
Smart records of hardware, software and other equipment. One reliable source of information on all assets.
All tasks in one place
A friendly face for requesters, a powerful tool for in-house services teams. Set up a single point of contact to speed up request resolution and reduce investigative team workload.
We will help you digitize end-to-end processes and eliminate paperwork.
Stop fearing audits, gain complete control over your software, and accelerate all related administration. Reveal spare licenses and save on buying new ones.
Be clear about how many computers you have in productive use and how many are lying idle in stock, how many complaints you’ve dealt with in the last month or when you need to update HW and how much that will cost you.
By choosing ALVAO you gain a partner who listens, to understand your situation and help improve internal processes. We will guide you through the implementation of the system and guarantee excellent technical support and your department’s ongoing development.
HARTMANN – RICO decided to make a qualitative change in the operation of its IT systems to ensure higher transparency and subsequently provide a better system for investment justification. The IT department is expected to be highly flexible especially in the area of production, where it is necessary to quickly react to the customer’s requirements.
“The ALVAO Service Desk and Asset Management helps us organize the work of the IT department and to avoid problems. Thanks to the fact that we know which user or outlet generates the most support requests, we can respond with training up the users at this outlet, thereby saving our resources later," Tomáš Kříž, head of the IT Service Desk characterizes his ALVAO-facilitated operations.
After the airline split from Český aeroholding, a new IT infrastructure was created with an MS Azure cloud solution. The team sought a modern tool for management of IT services, which would go elegantly with the new environment. ALVAO was a natural choice.
We help companies to better organize their internal departments and manage relationships with in-house services users. Get rid of unnecessary manual work. Arrange a no-obligation meeting with an ALVAO consultant.