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News not only from ITSM world

Latest Articles

IT Asset Management: Visibility Instead of Uncertainty

In most companies, it doesn’t look chaotic. Devices are deployed. Licenses renew automatically. Data lives in spreadsheets. Until someone asks a simple question. What do we actually have and where is it?

Jana Mancikova

25.2.2026

2 minutes of reading

What’s new in 26.1?

Skip the manuals. Here’s a rundown of the new features that won’t ruin your morning coffee.

Jana Mancikova

23.2.2026

5 minutes of reading

IT Asset Management: Visibility Instead of Uncertainty

In most companies, it doesn’t look chaotic. Devices are deployed. Licenses renew automatically. Data lives in spreadsheets. Until someone asks a simple question. What do we actually have and where is it?

Jana Mancikova

25.2.2026

2 minutes of reading

What’s new in 26.1?

Skip the manuals. Here’s a rundown of the new features that won’t ruin your morning coffee.

Jana Mancikova

23.2.2026

5 minutes of reading

How to improve your workflow and not let it slip

“Workflow” may sound like corporate jargon, but the concept is simple: work should move forward predictably, efficiently, and without friction. In reality, many processes still rely on emails, informal approvals, and tribal knowledge. The result? Delays, lost information, duplicated effort, and...

Pavlína Krajčíková

11.2.2026

4 minutes of reading

The IT challenges of 2026: Why ITSM and ITAM are converging, and what good practice looks like

As 2026 gets underway, IT leaders are discovering that the pressure is not coming from one big change, but from several medium-sized ones arriving at the same time. Learn more about this in the article.

Steve Salisbury

27.1.2026

5 minutes of reading

Life after Cherwell: How mid-market IT teams can survive (and win) before the 2026 deadline

If you are running your IT on Cherwell, you now have a hard date on the calendar: Cherwell Service Management is going end-of-life in 2026. This milestone presents a valuable opportunity for IT teams to refresh their service management approach and unlock new capabilities for the future.

Steve Salisbury

5.12.2025

9 minutes of reading

What we learned about the US ITSM market at Service Management World Orlando 2025

When you decide to expand into a new market, there’s always a mix of excitement and curiosity. For us at ALVAO, that moment came when we packed our bags and headed to Orlando for Service Management World (SMW). We came with one goal: to better understand the American ITSM market and see how our...

Daniel Ponizil

28.11.2025

2 minutes of reading

Cyber Essentials Plus: Meet the requirements with ITSM

If you're bidding for a UK government contract that involves handling sensitive data or providing specific products or services, you've probably come across Cyber Essential and Cyber Essential Plus – this certification includes an additional technical audit. These government security frameworks are...

Adam Sima

26.11.2025

3 minutes of reading

When work never ends: A wake-up call for IT professionals

At our recent conference workshop, Marcela Hollmann, Ph.D., and Prof. Martin Vaculík, Ph.D. from Duality, experts in work and organisational psychology, shared a sobering truth: when regeneration is missing long-term, it leads to serious health consequences. We're not talking about feeling tired....

Jana Mancikova

25.11.2025

5 minutes of reading

Is your organization ready for Windows 11?

Moving to Windows 11 will bring much innovation, but also a lot of worry and work – especially for IT teams tasked with planning the upgrade. Many organizations are concerned that the new operating system may need upgraded hardware. Our analysis in dozens of companies showed that approximately 27%...

Adam Sima

25.10.2025

4 minutes of reading