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3 steps to achieving our vision:

Ultimate focus on Microsoft platform

We support the customer in using their Microsoft products efficiently.

We know that Microsoft is the world’s leading platform for business. We are therefore developing ALVAO for maximum compatibility with Microsoft products. We certify all new versions of ALVAO for the Microsoft environment. We do not duplicate existing functions, but integrate them seamlessly with ALVAO. This makes ALVAO the best solution with the fastest return on investment (ROI) and the lowest total cost of ownership (TCO).

Verified quality that meets global standards

We provide pragmatic solutions that combine hands-on experience and global standards.

Our clients do not like incomplete solutions, nor generic software which is not specifically designed for their requirements. We have been cooperating with our customers for more than 20 years and are always looking to make their everyday work simpler. While doing so, we make sure that our solutions meet the ITIL®, ISO 20000, SAM, and ISO 19770 world standards. The output from our work is used in practice by established worldwide authorities, which demonstrates the high quality of our products.

More about our certifications

Great User Experience

We develop applications with 
user-friendly and intuitive interfaces and fast learning curves: users can start using our applications almost right away.

Applications should, by design, be straightforward to use. We understand that people don’t like routine tasks and the repetitive entering of data. We are therefore committed to developing applications with the best user experience possible. To do that, we need to have an understanding of our user’s workflows. We design our own products to include a Microsoft-style user interface that our customers can get right to work with – no lengthy courses required. We ourselves use ALVAO for managing our internal IT, customer support, and development departments. The ALVAO solution meets the needs and expectations of our customers.

More about our products

Our values:

Truth prevails

We believe that fair and honest conduct is the best route to success. Truth means saying things openly, listening to other opinions, and correcting one’s own. We are truthful and realistic about the timescales, conditions, price and quality of the work we propose. Truth is inherent to our moral integrity. We do business without corruption and support the Anti-Corruption Foundation (www.nfpk.cz) because we know that Truth prevails! 

Our customer, our partner

Our customer is our partner, with whom we share a common goal – to change things for the better. Customer success is our victory. We value the customer above all, irrespective of whether we meet in person, in writing, or over the phone. Together with our customers, we create a community of experts who inspire each other to find new ways and solutions.

We keep improving

We strive to create exceptional tools, to deliver great service and keep improving. We won’t settle for anything less than first-class in any of our company’s teams. We monitor current trends, actively cooperating with universities. We can face admitting to a mistake and have the courage to change. We say no to orders beyond our specialist scope and are fully dedicated to projects that we can do with excellence and be proud of. 

Strategic overview of ALVAO products

We design ALVAO for the Microsoft 365 platform

Our ALVAO applications fulfil a whole range of roles:

  • Managing the asset lifecycle of IT and non-IT assets (including inventory-taking and handover of assets to employees),
  • Configuration database (CMDB),
  • One-stop-shop for in-house service applicants,
  • Internal Service Catalogue,
  • Records of requests from in-house service applicants,
  • Back office workflow and SLA records,
  • Knowledge base,
  • Approval of employee requests.

Learn more about ALVAO products

ALVAO integrations into Microsoft Teams and Outlook

Communication through the leading Microsoft Teams & Outlook platforms

We focus on group working and teamwork. We put communication first and connect ALVAO with MS Outlook and MS Teams, the platforms which users use most often to communicate.

Microsoft Power Platform and Automation with ALVAO

REST API, Microsoft Power Platform, and Automation

To allow integration with other systems, we build interfaces to modern standards. We create standard connectors to use the MS Power Platform. One of our goals is to minimize repetitive human effort, by deploying automation.

Example of ALVAO Service Desk and Asset Management data in Power BI

Data analysis and reports for Service Desk and Asset Management via Power BI

For team use, we create a set of reports built on the Power BI platform. Our progress is guided by the Microsoft BI roadmap.

Do you want to improve the running of your department? ALVAO will help you achieve it.



Set up an appointment and let us introduce you to ALVAO products and show you ways to improve the running of internal departments, speed up processes, and facilitate and better organize everyday activities.