We support the customer in using their Microsoft products efficiently.
We know that Microsoft is the world’s leading platform for business. We are therefore developing ALVAO for maximum compatibility with Microsoft products. We certify all new versions of ALVAO for the Microsoft environment. We do not duplicate existing functions, but integrate them seamlessly with ALVAO. This makes ALVAO the best solution with the fastest return on investment (ROI) and the lowest total cost of ownership (TCO).
We provide pragmatic solutions that combine hands-on experience and global standards.
Our clients do not like incomplete solutions, nor generic software which is not specifically designed for their requirements. We have been cooperating with our customers for more than 20 years and are always looking to make their everyday work simpler. While doing so, we make sure that our solutions meet the ITIL®, ISO 20000, SAM, and ISO 19770 world standards. The output from our work is used in practice by established worldwide authorities, which demonstrates the high quality of our products.
We develop applications with
user-friendly and intuitive interfaces and fast learning curves: users can start using our applications almost right away.
Applications should, by design, be straightforward to use. We understand that people don’t like routine tasks and the repetitive entering of data. We are therefore committed to developing applications with the best user experience possible. To do that, we need to have an understanding of our user’s workflows. We design our own products to include a Microsoft-style user interface that our customers can get right to work with – no lengthy courses required. We ourselves use ALVAO for managing our internal IT, customer support, and development departments. The ALVAO solution meets the needs and expectations of our customers.
We believe that fair and honest conduct is the best route to success. Truth means saying things openly, listening to other opinions, and correcting one’s own. We are truthful and realistic about the timescales, conditions, price and quality of the work we propose. Truth is inherent to our moral integrity. We do business without corruption and support the Anti-Corruption Foundation (www.nfpk.cz) because we know that Truth prevails!
Our customer is our partner, with whom we share a common goal – to change things for the better. Customer success is our victory. We value the customer above all, irrespective of whether we meet in person, in writing, or over the phone. Together with our customers, we create a community of experts who inspire each other to find new ways and solutions.
We strive to create exceptional tools, to deliver great service and keep improving. We won’t settle for anything less than first-class in any of our company’s teams. We monitor current trends, actively cooperating with universities. We can face admitting to a mistake and have the courage to change. We say no to orders beyond our specialist scope and are fully dedicated to projects that we can do with excellence and be proud of.
We help companies to better organize their internal departments and manage relationships with in-house services users. Get rid of unnecessary manual work. Arrange a no-obligation meeting with an ALVAO consultant.
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