News not only from ITSM world

Latest Articles

What Is a Software License Audit and How to Prepare for One?

A software audit can strike without warning and catch unprepared organizations off guard. Its primary goal is to identify license compliance gaps and maximize vendor revenue through back payments. The good news? With the right tools and internal processes, you can significantly reduce risks. In...

Adam Sima

23.5.2025

4 minutes of reading

Accesa and ALVAO's Strategic Partnership to Strengthen IT Process and Asset Management Across Europe

Accesa and ALVAO have announced their strategic partnership at SITS in London to strengthen IT process and asset management across Europe.

Jana Silarova

22.5.2025

2 minutes of reading

Building a Rock-Solid Service Desk: The 5 Key Pillars of IT Success

In today's fast-paced business environment, the success of an organization's IT operations also depends on the effectiveness of its Service Desk. A well-run Service Desk can provide quick and efficient solutions to IT issues, minimizing downtime and ensuring business continuity. As Chief...

Mukesh Sharma

13.4.2023

2 minutes of reading

AI in ITSM? Don’t miss the proverbial bus, and discover the trends that will shape the next decade

How can AI (Artificial Intelligence) improve today’s ITSM processes; where has AI been helping for quite some time; where is development heading? AI integration into the workplace will be increasingly common. Virtually any activity that works with data can be made more effective with AI. It’s no...

Jana Silarova

3.4.2023

7 minutes of reading

Experience ALVAO's Solutions in Action: Secure Your Live Demo Session with a Senior Consultant at SITS 2023!

Learn about ALVAO's innovative IT Service Management and Asset Management solutions for Microsoft 365 at SITS 2023. Meet ALVAO team in person at booth #225 during the exciting May 10 - 11 event at Excell London.

Jana Silarova

27.3.2023

4 minutes of reading

Why you should keep an asset register, and how to simplify inventory-taking

Suppose a new employee has joined, and you don’t have a monitor or office chair available. Maybe you don’t use any asset registration tool and you haven’t checked your warehouses, maybe you do use a register, but it has outdated data; if you’ve met with similar problems, why not start with a...

Jana Mancikova

19.1.2023

6 minutes of reading

What's the difference between HAM, SAM and ITAM?

IT asset management tools are becoming an increasingly important topic. There are a number of reasons for this. For one thing, without due records, you are setting up and managing processes incorrectly, which often leads to faulty planning and unnecessary expenditure. In addition to mismanagement,...

Adam Sima

2.1.2023

3 minutes of reading

7 ways ITAM can help you halve your IT budget

In anticipation of tougher economic times, companies and organizations are looking for ways to save money, but also to do things better and more efficiently. Many companies are adopting IT Asset Management (ITAM) solutions because these bring numerous benefits such as strengthening cyber security,...

Adam Sima

20.12.2022

6 minutes of reading

Interview: The opportunity to increase service maturity from low to high has never been better

Paul Wilkinson is the head of the business and marketing department at UK's largest independent IT Service Transformation Consultancy - iCore. He has spent the last 20 years supporting organizations on technology optimization and transformation journeys. In this interview we discussed why ITSM...

Jana Mancikova

24.10.2022

6 minutes of reading

ITSM as the first steps to strengthening cybersecurity

Cybersecurity is slowly but surely becoming a TOP priority – both in the private and public sectors. Despite this, management tends to believe that a firewall/antivirus = 100% security throughout the organization. Why are these procedures not enough and how should the IT department initiate a...

Jana Mancikova

7.10.2022

6 minutes of reading

ALVAO has been approved for UK public sector use – our products are available in G-Cloud

ALVAO products, Asset Management and Service Desk, are now available not only in the Czech and Slovak eGovernment cloud but also in the British G-Cloud.

Jana Mancikova

6.10.2022

1 minute of reading