Get a native sounding translation in seconds, making it easy to communicate with colleagues and clients at any time. Translate key application elements or create new language versions in up to 110 languages.
With automatic translation, ALVAO helps you communicate and solve tasks across your entire organization, no matter where your colleagues are.
You can easily customize the system to suit everyone's needs, no matter what language they speak.
You don't have to switch between third-party applications to translate your message, translation is handled in one click in ALVAO.
Translate new tickets and messages with one click. If the requester speaks a different language than the agent, the system automatically alerts you and suggests translation, reducing resolution time and saving you a lot of manual work.
You can automatically translate key application elements such as the benefits catalog, forms, workflows, and custom request items. This makes it much easier for requesters to navigate the system and quickly find what they need.
Knowledge Base articles provide critical information to the candidate. Automatic translation ensures that this information is equally available to colleagues in different countries, with minimal additional work for article administrators.
Alerts such as scheduled downtime, reported outages or changes to internal policies are automatically translated into the language of the specific user.
You can also localize the entire system, including all text descriptions in the application. This will make it easier for you to adopt the system across your organization and provide a better end-user experience.
Easily manage multilingual communication with service desk customers at scale. Tailor the system to your customers’ daily needs so it’s simple and intuitive to use. With support for translation into 110 of the world’s most widely spoken languages, you can connect with almost anyone—no more confusion or missed messages
Don't waste time integrating third-party apps and simplify communication with your customers. Book a personal demo with one of our ITSM specialists today.