Looking for a Jira Service Management competitor with predictable pricing and native Asset Management?
"Because the look and feel of ALVAO is very Microsoft-themed, there was a lot of familiarity for our users, making it easier for them to get on board with minimal training."
“I like that ALVAO has become our central system not just for managing service requests, but also for tracking all our assets. Everything is easy to find, and other departments are starting to see the value too.”
“Planning the IT budget is now 80% faster compared to using spreadsheets. I see exactly who has a five-year-old monitor and can plan replacements immediately,”
“It’s been an incredible help in our daily operations. We know where everything is, who’s responsible for it, and at which branch it’s located.”
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| Customizable self-service portal
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| Automated ticket routing | |
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| Unlimited mail notifications
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| Reporting & analysis | |
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| Audit logs | |
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| Mobile app | |
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| Unlimited rule runs (automation) | |
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| Virtual service agent
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| Asset Management (HW, SW, Cloud) | |
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| 99.9% uptime SLA
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| Approval workflows
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| Single Sign-On (SSO) included
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| Support (24/5)
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| On-premises deployment | |
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Bring all support teams together in one place, so employees always know where to go for help. Reduce manual work and deliver faster, more consistent support with easily customizable self-service capabilities and AI automation.
ALVAO gives you clear visibility and control over all IT assets in one place. Know what you own, who is using it, and what needs attention, while staying fully aligned with the tools you already rely on such as Intune and Jamf.
Already using Jira for development? ALVAO connects directly with Jira, so IT and dev teams can work together without changing existing workflows.
ALVAO works natively with the entire Microsoft ecosystem, whether it's Copilot, Teams, Entra ID, or Intune, making it easy to use from day one.
We handle the entire migration, including extracting, validating, and loading your data into ALVAO, without slowing your team down.
Use a secure, modern cloud solution hosted on Microsoft Azure, with guaranteed data residency in the US, UK, or EU.
Keep full control over your environment and data with an on-premises deployment.