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4 reasons to consider ALVAO over Jira Service Management

Selecting the appropriate ITSM solution to meet your requirements can be a challenging task in today’s landscape. With numerous solutions available, all seemingly offering similar features, it’s essential to carefully evaluate your options. In this comparison, we will explore why ALVAO stands out as a suitable alternative to Jira Service Management.


All-inclusive subscription, no hidden fees

Comprehensive IT Asset Management

Simplicity and short learning curve

Flexible deployment options

Lower costs with unique licensing

ALVAO provides both agent-based and user-based licensing, meaning anyone in your organization can act as an agent. This makes it easy to scale across your business at a fraction of the cost. Best of all, features like Entra ID integration, SSO, and all add-ons are included in the base price—no hidden fees. 

Atlassian’s pricing may seem affordable, but a full ITSM solution requires the Professional plan ($50/agent/mouth) for essential features like ITAM, incident management and change management. Additional costs for single-sing-on (SSO), Entra ID integration, and other paid add-ons quickly add up. For 500 users, annual costs can reach $20,000 for requisitioners alone and $6,400 for 10 agents, with even higher costs when HR, facilities or other departaments are included.


Comprehensive IT Asset Management (ITAM)

Comprehensive IT Asset Management (ITAM)

ALVAO includes natively integrated ITAM all-in-one-solution with features such as automated lifecycle management, agent-based scanning, CMDB, software management, and seamless integration with tools like Intune and Jamf. 


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User-Friendly Interface with short learning curve

User-Friendly Interface with short learning curve

While users may find the Jira interface too complex, ALVAO is designed with a familiar Microsoft look and feel, making it easy to learn. If you know how to use Outlook, you’ll feel right at home with ALVAO. Plus, it integrates seamlessly with popular Microsoft 365 apps like Teams, Outlook, SharePoint, and Copilot.


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IT and dev synergies

IT and dev synergies

Already using Jira? No problem. ALVAO connects effortlessly with Jira and Azure DevOps, enabling smooth synchronization between IT and dev teams.


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 ALVAO is the ITSM /ITAM system we entrusted to deliver at EIP

’’Because the look and feel of Alvao is very Microsoft-themed, there was a lot of familiarity for our users, making it easier for them to jump on board with minimal training,’’.Read more on G2.

–⁠⁠⁠⁠⁠⁠  Mark Challis, IT Operations and Security Manager, EIP

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Easy Customization 

Customisation of Jira Service Management is very limited and is a common complaint of its users. ALVAO is highly customizable, allowing you to easily set up custom workflows, adjust forms, or even tailor the user interface as you need. 

Available as SaaS or On-Premise 

As of 2024, Atlassian has ended support for Jira Server, meaning you can no longer host it on your own infrastructure. ALVAO is available as a SaaS solution or can be hosted on-premise, making it ideal for businesses with strict regulatory or internal policies. 

You are in a good company

Would you like to see the difference for yourself?

ALVAO

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Schedule a free meeting with our consultant to show you all 3 reasons why to choose ALVAO in real time.