Author's articles
Jana Mancikova

What’s new in 26.1?

Skip the manuals. Here’s a rundown of the new features that won’t ruin your morning coffee.

Jana Mancikova

23.2.2026

5 minutes of reading

IT Asset Management: Visibility Instead of Uncertainty

In most companies, it doesn’t look chaotic. Devices are deployed. Licenses renew automatically. Data lives in spreadsheets. Until someone asks a simple question. What do we actually have and where is it?

Jana Mancikova

25.2.2026

2 minutes of reading

ITIL (Version 5) Is Here. What’s new and what does it mean to you?

The framework that quietly runs IT service management across the world just got its biggest update in seven years. ITIL 5 is an evolution, not a reset. It reflects the reality we live in now: a world of AI and automation.

Jana Mancikova

25.3.2026

8 minutes of reading

Enterprise Service Management: When the Company Starts Speaking the Same Language

Most IT teams today operate under clear rules. They have ticketing, monitor deadlines (SLAs), and track assets. However, as soon as a process touches another department such as HR, maintenance, or procurement, efficiency drops. The world of endless email threads, phone calls, and "what's the status...

Jana Mancikova

26.4.2026

3 minutes of reading

Surprising fact at DTX Manchester 2026: While the world talks about AI, IT teams are still quietly struggling with Excel

The atmosphere at DTX Manchester 2026 was electric, but if you listened closely to the conversations between sessions, a very different story emerged. Read more in the article.

Jana Mancikova

6.5.2026

4 minutes of reading

What’s new in 26.2?

Here’s what changed in ALVAO 26.2 and how it helps your team keep daily IT work under control.

Jana Mancikova

11.5.2026

5 minutes of reading

How IT Asset Management Fixes Joiner and Leaver Chaos

Most IT teams don't lose assets on purpose. They lose them because joiners and leavers run through too many disconnected tools — and nobody's watching the gaps. This article shows what a connected, automated process looks like, with real examples. This focuses on onboarding and offboarding and IT...

Jana Mancikova

18.6.2026

10 minutes of reading

Asset Management Autopilot: your inventory, without the manual upkeep

ALVAO Asset Management gives you one place for everything: every device, licence, and asset ownership in a single structured view. The object tree mirrors your organisation. The object log keeps the history. Assets are tracked from procurement to retirement.

Jana Mancikova

21.6.2026

4 minutes of reading

What’s new in 26.3?

Custom field definitions on ticket actions, Microsoft 365 license visibility, and three new Preview integrations. Here's what's new in ALVAO 26.3.

Jana Mancikova

22.7.2026

6 minutes of reading