The company’s key requirement was to integrate the ALVAO solution into the existing IT infrastructure. “The time of isolated monothematic applications is over,” explains Jiri Zbranek. “We needed Alvao to fit well with the rest of our infrastructure. Thanks to REST API support this was an easy task”. ALVAO Asset Management was implemented together with the Configuration Management (CMDB) module. This allowed them to record logical relationships between software, hardware and services.
Due to the Covid-19 pandemic, the entire process of implementation was run online. “It was our first fully virtual project at oncomed completely deployed online. But I was really satisfied with the quality of the implementation and with the straightforward approach of Jan Fiala who was our assigned Alvao consultant,” Zbranek said.
Thanks to Alvao Asset Management, oncomed now has a clear overview of not only IT assets but also the company’s phones, keys, and watches. „The product fulfils all that we need in IT service management. It is flexible and capable of customizable integrations with a lot of functions reflecting our needs. That ultimately adds value to the company’s operations" Zbranek commented. The implementation of ALVAO Asset Management (benefits of IT Asset Management) resulted in a meaningful, clear, and regularly updated overview of asset data and thus clearly helps to improve the documentation of IT systems. This serves as a basis for decisions regarding upgrades, reductions, or hardware and software replacement. It also saves a significant amount of money and helps avoid potential service disruptions.
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