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Service Desk
Save time and effort (not only) for your IT department.
Asset Management
Effortlessly track your IT assets from acquisition to disposal.
ITSM
IT Service Management for Microsoft 365.
Product
Service Desk
Save time and effort (not only) for your IT department.
Features
ALVAO for Teams
The full Service Desk experience within Teams.
ALVAO for Outlook
Seamless Service Desk experience directly in Outlook.
ALVAO AI
Seamlessly automate workflows with AITSM.
AI Knowledge Base Assistant
Turn repeated tickets into knowledge base articles with AI.
Azure DevOps connector
Simplify collaboration between development and IT.
Advanced Workflows
Automate manual, time-consuming, and repetitive work.
Zabbix integration
Prevent outages and security incidents with early intervention.
Satisfaction Feedback
User feedback as the key to improving IT services.
Microsoft Copilot
Work smarter, not harder with your AI companion.
All features
Take a look at all ALVAO Service Desk features.
Product
Asset Management
Effortlessly track your IT assets from acquisition to disposal.
Features
M365 optimization
Cut costs with Microsoft 365 license optimization report.
Software Asset Management
Easy license and software management.
CMDB
A perfectly mapped IT infrastructure ensures greater reliability and security.
Asset inventory
Modern asset inventory management that saves time and money.
Intune integration
Easily accessible data from Intune directly in Asset Management.
Electronic handover protocols
Confirmation of any asset change from anywhere, without unnecessary paperwork.
SNMP Network Discovery
Reliable IT Infrastructure Discovery with SNMP.
All features
Take a look at all ALVAO Asset Management features.
Product
ITSM
IT Service Management for Microsoft 365.
Features
Power BI reports
Make decisions and plan your IT budget based on reliable data.
Power Automate
Automate ALVAO with your tools tailored to your needs.
Custom Apps
Manage your customizations without worry about future upgrades.
Enterprise API
Integrate third-party applications and achieve faster data sharing.
AI Assistant
Detect incidents more easily with AI and prevent them in the future.
AI Content Translation
Get a native sounding translation in a second.
AI Knowledge Base Assistant
Turn repeated tickets into knowledge base articles with AI.
Endpoint Management Connectors
Synchronize your device data in one place.
Solutions
Solutions
By Solution
Optimise your business process management with ALVAO.
By Industry
Discover a tailor-made solution that suits the needs of your industry.
Solutions
Enterprise Service Management
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Project Management
IT Service Management
Human Resources
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ISO 27001
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Industries
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Software & Technologies
Finance & Banking
Hospitals & Healthcare
Public Sector & Government
Digital University
Integrations
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Resources
Resources
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What’s new in 26.2?
ALVAO Inspiration Day 2026: Clarity in Everyday IT Operations
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Asset Management
Asset Management features
M365 optimization
SAM Assistant
CMDB
Asset inventory
Intune integration
Electronic handover protocols
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ITSM
ITSM features
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AI Content Translation
AI Knowledge Base Assistant
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Enterprise Service Management
Hardware Asset Management
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ISO 27001
By Industry
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Software & technologies
Selected references
Healthcare
Retail
Technology
Manufacturing
Public sector
Services
Others
Technology
With the help of ALVAO, Accace employees can fully rely on their IT
Technology
At ComAp, IT is a true partner to the business
Technology
Software audit and license register at CGI
Technology
TM Group’s Path with ALVAO ITAM
Selected references
Healthcare
Retail
Technology
Manufacturing
Public sector
Services
Others