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✓ Service Desk
✓ Service Catalog
✓ Change Management
✓ Recurring changes
✓ Incident Management
✓ Problem Management
✓ Request Management
✓ Knowledge Base
✓ Self Service Portal
✓ Mobile Access
✓ Reports & Analytics
✓ Service level management
✓ Process Workflow
✓ Custom fields
✓ Single sign-on
✓ Automate Ticket Routing
✓ Ticket Prioritization
✓ Ticket Notifications
✓ Active Directory Integration
✓ Multi-Channel Access
✓ Outlook Add-in
✓ Teams Add-in
✓ Customer Satisfaction Survey
✓ Advanced Workflows
✓ DevOps Connector
✓ Service Desk Enterprise API
✓ Service Desk Custom Apps
✓ Asset Management
✓ Universal Asset Inventory
✓ Software License Management
✓ Software and Hardware Discovery
✓ Electronic Handover Forms
✓ Web-based Assigned Asset Check
✓ MS SCCM Connector
✓ Configuration Management
✓ Software Asset Management Assistant
✓ Asset Management Enterprise API
✓ Asset Management Custom Apps
✓ Service Desk
✓ Service Catalog
✓ Change Management
✓ Recurring changes
✓ Incident Management
✓ Problem Management
✓ Request Management
✓ Knowledge Base
✓ Self Service Portal
✓ Mobile Access
✓ Reports & Analytics
✓ Service level management
✓ Process Workflow
✓ Custom fields
✓ Single sign-on
✓ Automate Ticket Routing
✓ Ticket Prioritization
✓ Ticket Notifications
✓ Active Directory Integration
✓ Multi-Channel Access
✓ Outlook Add-in
✓ Teams Add-in
✓ Customer Satisfaction Survey
✓ Advanced Workflows
✓ DevOps Connector
✓ Service Desk Enterprise API
✓ Service Desk Custom Apps
✓ Asset Management
✓ Universal Asset Inventory
✓ Software License Management
✓ Software and Hardware Discovery
✓ Electronic Handover Forms
✓ Web-based Assigned Asset Check
✓ MS SCCM Connector
✓ Configuration Management
✓ Software Asset Management Assistant
✓ Asset Management Enterprise API
✓ Asset Management Custom Apps
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