We care about your privacy!

We use cookies on this website to improve your browsing experience and make your interactions more meaningful. This includes analyzing website traffic, individual usage to tailor content to your preference and measure the effectiveness of ads and ad campaigns. You can learn more about how we use cookies and manage your preferences in our privacy statement and cookies policy.

Accept Manage cookies Required only

What are Custom Fields in Service Desk?

Custom fields in request form are a no-code flexible way how to create your own fields according to your needs. Each company/department has different processes and requirements, so custom fields in the forms allow you to get all the information you need from users to solve their problem or request.

More about Service Desk  Go to all Service Desk features

Example of Custom Fields in ALVAO Service Desk

Example of Custom Fields in ALVAO

As an example, there could be a requirement to create a form in HR services for requesting a private healthcare plan. In this case, there is a possibility to create an extra field with the name and surname of the employee’s immediate family that can be included in the scheme.