What are Recurring Changes?

Recurring changes in Service Desk are used for repetitive events, tasks, changes, or issues that need to be done on a regular basis. Service Desk can automatically create requests at a certain time to remind you of important tasks that need to be done. You can plan a safety training course for staff once a year without a need to remember that. In the combination with Asset Management, you can schedule annual vehicle maintenance, for example. An automated ticket is raised in the relation to a particular vehicle that is registered in Asset Management – you know exactly what car needs to be inspected.

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