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ALVAO 11 Achieves PinkVERIFY Certification for ITIL 4 – Elevating ITSM and ITAM to New Heights

In the ever-evolving landscape of IT service management (ITSM) and IT asset management (ITAM), staying ahead of the game is essential. The journey from ITIL 3 to ITIL 2011 (or simply "ITIL V3") was a significant leap forward, and now, the industry has taken another momentous stride with ITIL 4. And an unmissable player in this area is ALVAO 11, a certified ITSM tool that has achieved the prestigious PinkVERIFY certification for ITIL 4 in June 2022.
Jana Šilarová

15. 9. 2022


ALVAO 11's PinkVERIFY certification signifies a transformative shift in ITSM and ITAM.

 ALVAO 11 is poised to reshape the way businesses manage their IT services and assets. Let's delve into what this certification means for the industry and why it's a cause for celebration.

The Evolution of ITIL: From 3 to 4

ITIL, or the Information Technology Infrastructure Library, has long been the gold standard for ITSM and ITAM. It started with ITIL 3 and was later updated to ITIL 2011, both of which introduced best practices for service management. These frameworks were instrumental in streamlining IT operations and improving service quality.

However, the world of IT is continually evolving. ITIL 4, introduced in 2019, takes a holistic approach that aligns IT service management with broader business goals. This latest iteration emphasizes the importance of value co-creation, customer-centricity, and the integration of IT with other organizational functions.

With ITIL 4, businesses have a framework that's adaptable, agile, and tailored for the modern digital landscape. This evolution called for tools that can keep up, and ALVAO 11 stepped up to the plate.

ALVAO 11: The Certified Tool for ITIL 4

Achieving PinkVERIFY certification for ITIL 4 is no small feat, and ALVAO 11 has done just that. This certification serves as a testament to the tool's capability to seamlessly integrate with the latest ITIL framework, making it a go-to solution for businesses looking to adopt ITIL 4 best practices.

So, what sets ALVAO 11 apart? Here are some key features that make it a game-changer:

  • End-to-End ITSM and ITAM: ALVAO 11 provides comprehensive solutions for both IT service management and IT asset management, ensuring a holistic approach to IT operations.
  • Alignment with ITIL 4: With ITIL 4 certification, ALVAO 11 ensures that your organization can readily adapt to the latest IT service management practices and strategies.
  • Enhanced Flexibility: ALVAO 11 is designed to be flexible and adaptable, catering to the ever-changing needs of IT organizations in today's dynamic business environment.
  • Improved Customer Experience: The tool's customer-centric approach aligns perfectly with ITIL 4's focus on value co-creation, fostering better customer relationships.

Seamless Integration: ALVAO 11 effortlessly integrates with other systems and tools, ensuring a smooth transition for organizations already invested in ITIL 3 or ITIL 2011.

Celebrate ALVAO 11's PinkVERIFY Certification

ALVAO 11's achievement is a momentous milestone in the world of ITSM and ITAM. It paves the way for IT organizations to embrace ITIL 4's transformative approach and thrive in today's digital age.

So, let's celebrate this significant achievement of ALVAO 11, the certified tool that's taking ITSM and ITAM to new heights. With its ITIL 4 certification, it's not just a tool; it's a strategic partner in the journey of IT service excellence

If you're in the realm of IT, you'd be wise to keep an eye on ALVAO 11 as it leads the way in this exciting era of IT service management and asset management.


ALVAO meets 100% of the PinkVerify general, core, and integration suitability requirements:

  • IT Asset Management
  • Change Enablement
  • Incident Management
  • Problem Management
  • Service Request Management
  • Service Configuration Management
  • Service Catalog Management