Change Management, also called Change Enablement in IT Service Management (ITSM), allows you to plan, track and implement changes in your organization. The given rollout is secured with seamless continuity without interfering with workflow while meeting the business needs.
An example of a change can be the implementation of new services, releasing new solutions, or updating software. Change enablement ensures a balance between the inherent risks of the change and the need for speed. With use of CMDB, you can easily plan changes without a hassle.