We’ve Been Listening for Years - and It Shows
Over the past few years, we’ve learned a lot from the UK IT support and management community. We understand the challenges IT managers face: mounting service requests, fragmented tools, shadow IT, and one big, recurring theme - IT Asset Management is still a major pain.
Here’s the thing: we know it, and they know it. Spreadsheets and underpowered ITAM modules simply don’t cut it anymore.
That’s why we came to SITS 2025 with a clear message: you don’t have to compromise.
While many vendors offer lightly integrated solutions, ALVAO ITAM is built natively alongside our Service Desk, designed to meet the exact needs of mid-sized companies and small enterprises. No patchwork. No silos. Just a seamless ITSM platform that brings immediate value, with ITAM as the cherry on top.
Security Starts with Knowing What You Have
One of the highlights this year was the presentation by our Security Analyst, Kateřina Rapčanová, focusing on the critical link between ITAM and cybersecurity. Her talk made one thing crystal clear:
“You can’t protect what you don’t know you have.”
In today’s threat landscape, knowing your assets is foundational not only to cyber defense but also to passing audits and certifications. ITAM isn’t just an operational tool anymore - it’s a strategic necessity.
The ALVAO Way: Automate. Integrate. Connect.
Our Service Desk development team has been working relentlessly since the last SITS, and it showed. Visitors appreciated our newest features - improved integrations, enhanced automation, and a smoother overall experience.
What really caught attention? Our Microsoft-certified Power Automate connector. It’s simple, powerful, and lets you automate almost any process.
Whether it’s onboarding, approvals, or incident workflows, ALVAO makes it easy for agents and employees alike.
That’s what the ALVAO way is all about:
- Automate the repetitive
- Integrate the scattered
- Connect the dots between IT and business
Thank You for Visiting - Let’s Keep the Conversation Going
We’re grateful to everyone who stopped by the ALVAO booth, asked tough questions, and shared valuable insights. If you didn’t get a chance to speak with us (or want a deeper dive), we invite you to join one of our upcoming live demo webinars. Let us show you how you can not only bring order to your devices, but also save money while doing it.
And yes - we’re already looking forward to SITS 2026 in London. But before that, you might catch us at SITS Utrecht or even at Service Management World in Orlando, USA later this year.
Until then - stay connected, stay secure.