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Asset Management
ITIL certified IT Asset Management software. With Alvao you know where everything is and who owns it.
We offer tailored solutions that reflect the real value of our services, ensuring you get the best possible value for your investment. All ALVAO products (ITSM, Service Desk, and IT Asset Management) are available as SaaS solutions (run on Microsoft Azure) or on-premise.
Asset ManagementITIL certified IT Asset Management software. With Alvao you know where everything is and who owns it.
✓ SLA 99,9%
✓ Microsoft Azure US/EU/UK
✓ Asset Management
✓ Universal Asset Inventory
✓ Software License
Management
✓ Software and Hardware Discovery
✓ SLA 99,9%
✓ Microsoft Azure US/EU/UK
✓ Asset Management
✓ Universal Asset Inventory
✓ Software License
Management
✓ Software and Hardware Discovery
✓ Electronic Handover Forms
✓ Inventory Audits
✓ Configuration Management
✓ SLA 99,9%
✓ Microsoft Azure US/EU/UK
✓ Asset Management
✓ Universal Asset Inventory
✓ Software License
Management
✓ Software and Hardware Discovery
✓ Electronic Handover Forms
✓ Inventory Audits
✓ Configuration Management
✓ Software Asset Management Assistant
✓ Asset Management Enterprise API
✓ Asset Management Custom Apps
✓ SLA 99,9%
✓ Microsoft Azure US/EU/UK
✓ Asset Management
✓ Universal Asset Inventory
✓ Software License
Management
✓ Software and Hardware Discovery
✓ Electronic Handover Forms
✓ Inventory Audits
✓ Configuration Management
✓ Software Asset Management Assistant
✓ Asset Management Enterprise API
✓ Asset Management Custom Apps
✓ Independent Reporting Storage
✓ Sandbox (without SLA guarantee)
Asset Management is licensed per computer, which means that with one license, your company can track one Microsoft-detected computer and up to 50 other objects, including switches, routers, printers, and non-IT objects like keys, e-cards, and furniture.
Minimum subscription of 50 computers.
Service DeskA friendly interface for requesters & a powerful tool for internal IT, HR, Finance, Facility, etc. services teams. ALVAO Service Desk provides a single point of contact for all in-company requests. Internal teams gain an overview of workload, clear priorities and improved communication.
✓ SLA 99,9%
✓ Microsoft Azure US/EU/UK
✓ Service Desk
✓ Service Catalog
✓ Change Management
✓ Recurring Changes
✓ Incident Management
✓ Problem Management
✓ Request Management
✓ Knowledge Base
✓ Self Service Portal
✓ Mobile Access
✓ Reports & Analytics
✓ Service Level Management
✓ Process Workflow
✓ Custom Fields
✓ Single Sign-on
✓ Automate Ticket Routing
✓ Ticket Prioritization
✓ Ticket Notifications
✓ Active Directory Integration
✓ Multi-Channel Access
✓ SLA 99,9%
✓ Microsoft Azure US/EU/UK
✓ Service Desk
✓ Service Catalog
✓ Change Management
✓ Recurring Changes
✓ Incident Management
✓ Problem Management
✓ Request Management
✓ Knowledge Base
✓ Self Service Portal
✓ Mobile Access
✓ Reports & Analytics
✓ Service Level Management
✓ Process Workflow
✓ Custom Fields
✓ Single Sign-on
✓ Automate Ticket Routing
✓ Ticket Prioritization
✓ Ticket Notifications
✓ Active Directory Integration
✓ Multi-Channel Access
✓ Outlook Add-in
✓ Teams Add-in
✓ Customer Satisfaction
Survey
✓ Advanced Workflows
✓ SLA 99,9%
✓ Microsoft Azure US/EU/UK
✓ Service Desk
✓ Service Catalog
✓ Change Management
✓ Recurring Changes
✓ Incident Management
✓ Problem Management
✓ Request Management
✓ Knowledge Base
✓ Self Service Portal
✓ Mobile Access
✓ Reports & Analytics
✓ Service Level Management
✓ Process Workflow
✓ Custom Fields
✓ Single Sign-On
✓ Automate Ticket Routing
✓ Ticket Prioritization
✓ Ticket Notifications
✓ Active Directory Integration
✓ Multi-Channel Access
✓ Outlook Add-in
✓ Teams Add-in
✓ Customer Satisfaction
Survey
✓ Advanced Workflows
✓ Azure DevOps Connector
✓ Service Desk Enterprise API
✓ Service Desk Custom Apps
✓ SLA 99,9%
✓ Microsoft Azure US/EU/UK
✓ Service Desk
✓ Service Catalog
✓ Change Management
✓ Recurring Changes
✓ Incident Management
✓ Problem Management
✓ Request Management
✓ Knowledge Base
✓ Self Service Portal
✓ Mobile Access
✓ Reports & Analytics
✓ Service Level Management
✓ Process Workflow
✓ Custom Fields
✓ Single Sign-on
✓ Automate Ticket Routing
✓ Ticket Prioritization
✓ Ticket Notifications
✓ Active Directory Integration
✓ Multi-Channel Access
✓ Outlook Add-in
✓ Teams Add-in
✓ Customer Satisfaction
Survey
✓ Advanced Workflows
✓ Azure DevOps Connector
✓ Service Desk Enterprise API
✓ Service Desk Custom Apps
✓ Independent Reporting Storage
✓ Sandbox (without SLA guarantee)
ALVAO Service Desk is designed to grow with your business, which is why we offer a unique licensing model that allows you to license the whole company (based on the number of users) and anyone can be an agent, all without any additional costs.
Important Note: 1 USER = Anyone who can raise a ticket.
Minimum subscription of 50 users.
ITSM - IT Service ManagementMicrosoft look and feel ITSM software with one of the best integrations with Outlook & Teams.
Integrate the Service Desk and Asset Management process. Equip your team with the context they need.
✓ SLA 99,9%
✓ Microsoft Azure US/EU/UK
✓ Service Desk
✓ Service Catalog
✓ Change Management
✓ Recurring Changes
✓ Incident Management
✓ Problem Management
✓ Request Management
✓ Knowledge Base
✓ Self Service Portal
✓ Mobile Access
✓ Reports & Analytics
✓ Service Level Management
✓ Process Workflow
✓ Custom Fields
✓ Single Sign-on
✓ Automate Ticket Routing
✓ Ticket Prioritization
✓ Ticket Notifications
✓ Active Directory Integration
✓ Multi-Channel Access
✓ SLA 99,9%
✓ Microsoft Azure US/EU/UK
✓ Service Desk
✓ Service Catalog
✓ Change Management
✓ Recurring Changes
✓ Incident Management
✓ Problem Management
✓ Request Management
✓ Knowledge Base
✓ Self Service Portal
✓ Mobile Access
✓ Reports & Analytics
✓ Service Level Management
✓ Process Workflow
✓ Custom Fields
✓ Single Sign-on
✓ Automate Ticket Routing
✓ Ticket Prioritization
✓ Ticket Notifications
✓ Active Directory Integration
✓ Multi-Channel Access
✓ Outlook Add-in
✓ Teams Add-in
✓ Customer Satisfaction
Survey
✓ Advanced Workflows
✓ Asset Management
✓ Universal Asset Inventory
✓ Software License
Management
✓ Software and Hardware Discovery
✓ Electronic Handover Forms
✓ Inventory Audits
✓ Configuration Management
✓ SLA 99,9%
✓ Microsoft Azure US/EU/UK
✓ Service Desk
✓ Service Catalog
✓ Change Management
✓ Recurring Changes
✓ Incident Management
✓ Problem Management
✓ Request Management
✓ Knowledge Base
✓ Self Service Portal
✓ Mobile Access
✓ Reports & Analytics
✓ Service Level Management
✓ Process Workflow
✓ Custom Fields
✓ Single Sign-on
✓ Automate Ticket Routing
✓ Ticket Prioritization
✓ Ticket Notifications
✓ Active Directory Integration
✓ Multi-Channel Access
✓ Outlook Add-in
✓ Teams Add-in
✓ Customer Satisfaction
Survey
✓ Advanced Workflows
✓ Asset Management
✓ Universal Asset Inventory
✓ Software License
Management
✓ Software and Hardware Discovery
✓ Electronic Handover Forms
✓ Inventory Audits
✓ Configuration Management
✓ Azure DevOps Connector
✓ Service Desk Enterprise API
✓ Service Desk Custom Apps
✓ Standard HW/SW Request
Forms
✓ Software Asset Management Assistant
✓ Asset Management Enterprise API
✓ Asset Management Custom Apps
✓ SLA 99,9%
✓ Microsoft Azure US/EU/UK
✓ Service Desk
✓ Service Catalog
✓ Change Management
✓ Recurring Changes
✓ Incident Management
✓ Problem Management
✓ Request Management
✓ Knowledge Base
✓ Self Service Portal
✓ Mobile Access
✓ Reports & Analytics
✓ Service Level Management
✓ Process Workflow
✓ Custom Fields
✓ Single sign-on
✓ Automate Ticket Routing
✓ Ticket Prioritization
✓ Ticket Notifications
✓ Active Directory Integration
✓ Multi-Channel Access
✓ Outlook Add-in
✓ Teams Add-in
✓ Customer Satisfaction
Survey
✓ Advanced Workflows
✓ Asset Management
✓ Universal Asset Inventory
✓ Software License
Management
✓ Software and Hardware Discovery
✓ Electronic Handover Forms
✓ Inventory Audits
✓ Configuration Management
✓ Azure DevOps Connector
✓ Service Desk Enterprise API
✓ Service Desk Custom Apps
✓ Standard HW/SW Request
Forms
✓ Software Asset Management Assistant
✓ Asset Management Enterprise API
✓ Asset Management Custom Apps
✓ Independent Reporting Storage
✓ Sandbox (without SLA guarantee)
ITSM solution combines the unique licensing models of both our products so you get the best of both. Plus, at a better price than if you bought them separately.
Important Note: 1 USER = 1 employee + 1 PC + 50 objects; 10 users = 1 GB included capacity storage
Minimum subscription of 50 users.
We'll contact you within 24 hours and provide multiple meeting options with a senior consultant to introduce ALVAO and hear your product needs and expectations. This ensures that you get the most out of our products and do not pay any extra penny for what you do not need.