Cherwell is ending in 2026. Waiting only increases risk. ALVAO is the Microsoft 365‑native solution mid‑market IT teams choose next. Keep service, assets, and workflows under control without disruption.
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Development will end by the end of 2026, with no further updates or improvements planned. From that point on, the platform will remain static.
You’re relying on a core tool that will no longer receive patches for vulnerabilities or changing compliance requirements.
Official support is ending, and long‑term maintainability becomes uncertain.
“I like that ALVAO has become our central system for managing service requests and tracking all our assets. Everything is easy to find.”
Yes. Cherwell Service Management will reach end of life by the end of 2026. After that point, the platform will no longer receive updates, security patches, or official support. Learn more
It means: No new features or integrations, no security patches for newly discovered vulnerabilities and no official vendor support. For IT managers, this increases security, compliance, and operational risk over time.
Technically, yes. Practically, this becomes harder to justify: Auditors increasingly expect supported software for core IT processes and security teams push back on unpatched platforms.
ALVAO focuses on a Microsoft‑native experience for both users and agents, so adoption feels natural from day one. It brings IT service management and IT asset management together in one continuous flow, instead of splitting them across multiple tools. The solution is designed for mid‑market organizations, delivering the capabilities you need without enterprise overhead.
Migration is typically phased:
Both platforms can run in parallel for a period, reducing risk and user disruption.
A practical place to start is a short Cherwell EoL assessment with ALVAO. We’ll review your current setup together, walk through realistic migration options, and outline a rough timeline and scope. Let's talk.