The power of the entire service desk in your outlook

The full service-desk experience is available directly in Microsoft Outlook thanks to the Add-in. You can browse the knowledge-base, read current news, or create a new request from a catalogue. 

Advanced options without switching between apps

Work with requests direct in your favourite email client. When you click on any email, task, or event, you can immediately see all the history of the related request and all relevant information. 

Create tasks directly from email so that nothing gets overlooked

You can immediately create a request from incoming messages or attach them to an existing request. You can easily keep all communication in one place and improve team coordination.