IT Service Management for Microsoft
Upgrade your IT with an all-in-one ITSM platform that simplifies your entire organisation. AI-powered features help you automate a wide range of daily tasks, while integration with Microsoft 365 makes adoption quick and easy.
From just £26 per month.
ALVAO supports 300,000+ users in Microsoft-first teams across 25+ countries.
Manage ITSM, ITAM, and CMDB together in a secure, compliant environment built for easy integration.
Bring IT, HR, facilities management and more into one intuitive, organisation-wide platform.
Your fast track to ISO 27001, DORA and Cyber Essentials.
ALVAO for Teams allows you easily manage tickets, track conversations in real-time, and stay organized with an intuitive ticket dashboard. ALVAO's AI-powered chatbot helps you solve routine tasks at any time.
Managing tickets in ALVAO is easy with Copilot. Simply describe the issue and Copilot will find the relevant tickets, whether it’s one or dozens.
AI-powered features help you automate root causes, recommend solutions, and extend support with chatbots for continuous self-service, generating knowledge base articles, scripts, and more.
ALVAO aligns with ITSM best practices and industry standards, as validated by PinkVERIFY for 7 key procesess.
You can simply drag and drop to create a workflow for any scenario and automate the steps and actions. For example, you can simplify employee onboarding and offboarding.
ALVAO provides a comprehensive ITAM solution that gives you complete visibility into your IT assets, improves compliance tracking and auditability and helps reduce the security risks associated with poor asset visibility.
ALVAO includes a CMDB that helps visualize your IT infrastructure, making it easy to understand and manage relationships between CIs – e.g. hardware, software, virtual machines and services.
Our ITSM solution meets all UK Government requirements. ALVAO Service Desk and Asset Management are officially available through the UK G-Cloud framework.
Take our checklist to asses your Cyber Essentials readiness in minutes.
