Since being established, ALVAO s.r.o. has concentrated on optimizing methodologies and the development of software tools to support service processes. The company’s key products are information systems for resource and service management, primarily for the information and communication technology management departments (ICT): ALVAO Asset Management, ALVAO Service Desk and ALVAO Monitoring.

ALVAO is a Microsoft Certified Partner and strategically focuses on the Microsoft® platform for developing its products. Products are developed in compliance with their technological and safety standards. The observance of these standards is reviewed by independent certification authorities.ALVAO develops its products according to the world process standards for ITSM service management. ALVAO was the first company in the CEE region to become PinkVERIFY certified from independent certification authority PinkElephant, allowing ALVAO to use the ITIL® swirl logo for its products.ALVAO was recognized on numerous occasions for successful customer implementations, Microsoft Technology Awards 2009 Finalist in the category for “Best solution for IT infrastructure administration and optimization”, Microsoft Technology Awards 2008 Finalist in the category for “Best solution to use Microsoft Windows Server 2008” and the Microsoft Industry Awards 2008 Finalist in the category for “Best solution for Communication & Media”, Microsoft Industry Awards 2006 Finalist and Microsoft Industry Awards 2007 Winner in the category for “Best solution for licensing and Software Asset Management”.

ALVAO has cooperated on increasing the level of corporate ICT management for a long period of time – it actively contributes to the topic with publications in periodicals, lectures at universities.

Mission of ALVAO Products

    To provide our clients with the best Windows-based business IT management solutions with high added value.



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