Software Asset Management Assistant

ALVAO Asset Management can be expanded with ALVAO Software Asset. The Management Assistant module ensures that all computers in your company are continuously checked and corrects any problems found. This module provides an intelligent assistant that makes it significantly easier for the IT team to maintain licenses. ALVAO SAM Assistant is indispensable to any software manager or IT manager, in any company.

This module is based on information from the licenses register in the ALVAO Asset Management system. The person responsible for license transparency within the company defines the specific individuals responsible for transparency on specific computers – whether this be a certain IT specialist or the user of the given device. They must then define which SW products ALVAO SAM Assistant should automatically check.

ALVAO SAM Assistant can also be configured to assign and remove some licenses automatically. This can make it easier for the IT team to work with licenses which are purchased in bulk. ALVAO SAM Assistant assigns licenses in an intelligent manner and strives to assign the right license to the right SW installed, while respecting the cost centers which are assigned to the licenses.

The ALVAO Server, which works fully automatically and independently of human input, takes care of all subsequent routine operations. ALVAO Server monitors computers over regular periods of time. It tracks which computers have not yet been detected, and when a computer is connected to the network it starts the detection process. It also tracks whether or not detections are obsolete and, should the configured limit be exceeded, the computer is reassigned to the line of detected stations.

ALVAO Server automatically checks the version of the software products library, which detects the licenses required to cover a specific SW product. If ALVAO Server determines that the library is outdated, it is updated directly via the internet.

If ALVAO Server finds an unknown SW product in the network, it sends a completely anonymous request to the ALVAO central internet server. Our licensing specialists identify the product, classify the product correctly based on the license agreement, and add the product to the library. ALVAO Server then downloads a new version of the library from the internet and runs a new detection process.

warning on illegal software

Notification email for unlicensed software

If ALVAO Server identifies illegal SW on a given computer, a notification e-mail is sent to the person responsible, informing them about the violation of company guidelines. This e-mail not only contains information about which software can be installed on a computer, but also information about alternative SW that is an approved substitute for the given product.

The respective computer is then closely monitored. If the employee does not correct the situation within a defined period, ALVAO Server sends another notification, and usually also to the employee’s manager. ALVAO Server can also generate an Incident in the ALVAO Service Desk system.

SAM manager report

Standalone SAM Manager Report, ready for print

This entire process is carried out in batches in order to prevent overloading the SQL server, and can be planned to run overnight. Thanks to this autonomous intelligence, the SAM manager does not have to manage or search through applications individually, and receives the internal SW audit results in a single report, usually once a month.

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