Gartner is the world’s leading information technology research and advisory company. Gartner Magic Quadrant research methodology provides a graphical positioning of four types of technology providers in fast-growing markets: Leaders, Visionaries, Niche Players and Challengers and recognized notable and other vendors.
IT service support management tools are vital for infrastructure and operations organizations to manage support and delivery of IT services. This Magic Quadrant research profiles key vendors of enterprise ITSSM tools to help I&O leaders make better selections. ALVAO was mentioned in Other Vendors Based in Europe as a vendor headquartered in Europe which may be of interest to I&O leaders in this region.
„We are happy to being again mentioned in the Gartner Magic Quadrant for ITSSM tools for year 2016. This is motivation for progress of our products and services to bring our customers as biggest value as we can.“ says Roman Ježdík, Research & Development Director at ALVAO.
Source: Magic Quadrant for IT Service Support Management Tools.
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